Effective recordkeeping is underpinned by the accurate classification of records

In 2019, the NAA Check Up Plus Report revealed that 62 9% or 97,436 TB of Australian Government digital records had an unknown disposal status compared to 25.9% for physical records (see figure below) This large discrepancy between digital and physical record classification can be attributed to several significant challenges Government has faced since it went digital, with the most significant being the volume of information required for processing.

Australian Government agencies are further impacted by

  • Staff resource constraints;

  • Complex business classification schemes;

  • Disparate systems and data silos; and

  • Legacy Records management solutions.

Without the ability to classify and assign a disposal status to records Government agencies are unable to legally sentence them. Furthermore, this impacts staff productivity by adding administrative burden to information/records search and retrieval processes, and consequently the agencies ability to efficiently manage other legislative and policy compliance obligations such as Freedom of Information requests and Harradine Report submissions.